Q: How do I place an order?
A: Simply browse our site, add items to your cart and checkout. You'll need to create an account for easy order tracking and future purchases. We accept all major credit/debit cards and PayPal.

Q: What are your payment and shipping options?
A: We accept Visa, Mastercard, American Express, Discover, and PayPal. Shipping costs vary by item weight and location. Orders over $100 get free standard shipping to Canada/US.

Q: When will my order ship?
A: Most in-stock items ship within 1 business day of ordering. Custom/pre-order items may take longer. You'll receive email updates and can track your order status on our site.

Q: How do returns or exchanges work?
A: Please see our Returns Policy for full details. Most unopened items in new condition can be returned within 30 days for a refund or exchange. Original packaging/labels must be included.

Q: Is my information secure when ordering?
A: Absolutely. We use encrypted SSL technology to protect your financial and personal details. Payment is processed securely through our third party payment gateways.

Q: Do you offer discounts or coupons?
A: We occasionally run limited-time sales and offer welcome discounts to new subscribers. Be sure to check our homepage, newsletter or social media for the latest promos.

Q: How do I contact customer support?
A: Reach out via phone at 647-648-9551 or email us at support@supremegoods.ca. Our team is ready to help with orders, returns, product questions and more from 8am-8pm EST daily.

Q: Do you repair or install products?
A: We don't offer repairs or installations directly. However our support team can guide you through setup questions or recommend certified local technicians if needed.